In Need of Technical Support ?
How to Contact Us.

For our contractually supported customers we believe it is important you know how to contact us, should you be in need of IT Support.

This is why we have made it  easy for you to reach a member of the team and raise a support case. You can do so by the following methods.  


Raise a Support Ticket Via Email

If you have a technical problem that needs resolving, raising a support case is easy. This can be done by sending an email to:

support@metaeagle.co.uk

  • A ticket will automatically be raised within our Support System 
  • The ticket will be assigned to an engineer 
  • The engineer will either work on the issue ‘behind the scenes’ or be in touch if they need to access you system and gain further information. 
  • You will be kept up-to-date during the lifecycle of the ticket via email

Call Us.

Tel: 0330 043 2092

Sometimes it is simply nicer to talk to a person. Call our friendly UK based team  on the above number and a member of the technical department can raise a ticket for you and assist in order to get that technical issue resolved∞  

∞ Phone Operating Hours – 0900hrs-1730hrs Mon-Friday (Excluding Bank Holidays)

∞ Phone Operating Hours - 0900hrs-1730hrs Mon-Friday (Excluding Bank Holidays)


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