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Meta Eagle

manage
support
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I.T FOR BUSINESS.

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I.T Support
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Consultancy
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Backup
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Monitoring
Protect
Cloud
Design
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Fully Managed I.T Services for Business.

Our cloud based support and security systems allow customers to
Work Hard Anywhere around the globe. Strategically partnering with the best vendors to make sure your business can be productive.

200+

Technical Projects Delivered

100+

Companies Served

in 3

Continents

>1 min

Avg. response time to support

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Ready to take control of Technology
within your business?

Lee Robinson

Book a Call with Lee and the team.


I.T not where it needs to be? Stop flocking around with the pigeons, come and soar with the Eagles!

Schedule A Call

Welcome to the no nonsense I.T support company.
Technology for your business, fully managed, flexible and easy to understand.

Book A Discovery CallFind your perfect plan
hello@metaeagle.co.uk
@metaeagleltd
+44 (0) 330 043 2092

We provide
More Than Just Technology.

Working alongside your business. Not only do we support your technology needs but we work with you to understand your goals, strategy and how you can utilise solutions to help get you there faster.

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I.T Support

Providing conventional Network, Server, Workstation Support. Allowing you to continue on with you do best....  day-to-day business.

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Technical Consultancy

Working with you on your on-premise infrastructure refreshments to developing and implementing projects to move you to 'The Cloud' . Our wealth of industry experience means we can help guide your business in the right direction.

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Equipment Procurement

Everything you need in one place from sourcing equipment, imaging and building devices, asset finance and building I.T Roadmaps. Ensures your business can thrive with relevant kit!

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Monitoring & Security

From Endpoint Security, to Network Security. We can work with you to help develop your business and help keep safe from Cyber Threats, while monitoring crucial systems ensuring you remain online..... increasing business productivity.

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Backup Solutions

We pride ourselves on being able to offer various backup solutions from a single workstation to a Multi-Server environments. 'We'll Back you Up' With a solution that is monitored daily by our in house team.

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Cloud Services

Cloud based services such as Azure Virtual Desktop, Windows 365 and Hosted Servers. Don't be chained to that office desk 9-5. Work on the go, from anywhere, anytime using a range of exciting technologies.

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Cyber Essentials & Cyber Essentials +

Not only do we specialise in guiding businesses on the journey to achieve Cyber Essentials Certification but our support packages are specifically designed to comply with best practices outlined by the National Cyber Security Centre. It is not just a tick box exercise.

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Server/Network Architecture Design

In need of that vital Server or Network refresh. Not to worry, our skilled team can help from the design phase all the way through to implementation and support thereafter.

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Forensic Level Data Recovery

With Meta Eagle, you can recover data from any type of storage media, including HDDs, SSDs, smartphones, tablets, USB sticks, SD cards, servers, tapes and virtual systems.We can also help you deal with any type of data loss situation, such as deleted data, formatted drives, dropped or 'clicking' HDDs, fire/water damage, viruses and much more.

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Microsoft O365 Consultancy

OK, so you may want to move to OneDrive, so you can access files from anywhere, on any device. Utilise the benefits of Microsoft Teams for its huge collaboration power or call on the power of Azure for your server environment. It can be a confusing journey. We are Microsoft Cloud Solution Providers, we have done this many times before and can help you every step of the way.

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Internet Connectivity

Leased Line connectivity, FTTC, FTTP, SoGEA.
Not only can we provide a whole range of connectivity options but we are also carrier agnostic which means we can find the best deal for you and install it all too.

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Satellite Communications

We have put in communications in some of the most d demanding and inhospitable locations on the planet. With technologies such as Inmarsat and Starlink. Comms in hard to reach places may not be as difficult as you think. This method offers a quick turn arount time too.

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Customised Failover Solutions

Our approach to ensuring business continuity involves the strategic implementation of customised network failover solutions, leveraging the power of 5G and LTE technologies. By tailoring failover mechanisms to meet specific business needs, we create a resilient network infrastructure that seamlessly transitions between primary and secondary connections in case of disruptions.

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VoIP

Your I.T System allows you to Work Hard Anywhere. Now your phone system can too, as requested by our customers. Shrink your call costs with our state-of-the-art VoIP service and feature rich switchboard in the cloud. No engineers, phone lines or tech know-how needed. Our VoIP service is always on, accessible from anywhere and can be customised exactly how you want with the use of the Unified Communications app or Microsoft Teams Voice.

Made in Birmingham.
Allowing customers to
'Work Hard Anywhere' In the knowledge their I.T is in safe hands.

Meet our team of Gladiators

We are proud of the amazing technology that we bring to clients but it is the award-wining team who are the ones that make stuff happen. Partnering wth Meta Eagle means you have your very own outsourced I.T Department.

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Lee Robinson stood next to Corvette Stingray V8
Lee Robinson
Co-Founder & Director
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Josh Harvey
Josh Harvey
Technical Specialist
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James Carr
Technical Engineer
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Nikesh Patel
Nikesh Patel
Technical Specialist
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FAQ

Here are some of the great features that are included with your I.T Support package, along with the most common questions we get asked.

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How to raise a support case

Reach our team whichever way best suits you.
Email: support@metaeagle.co.uk
Phone: 0330 043 2092
Chat: MetaChatBot

Do you offer support out of hours?

Our default support hours are 0900hrs-1730hrs excluding weekends and Bank Holidays.

Of course our support mailbox and MetaBot are always at hand 24/7/365 to log support issues but we try and let our human techs sleep every now and then.

Having customers in various sectors including hospitality we understand sometimes there is a need for support out of hours. If required this can be arranged when we tailor your support package at additional cost, to give you access to the out of hours emergency number.   

Projects or works which require a 'down time window' can be facilitated out of hours at a pre agreed convenient time, once scoped by the account management team.

Is I.T Support for my business truly unlimited?

Yes. We operate an 'all you can eat' model which means if it is on the support contract, it is covered. We do a lot of work behind the scenes to identify patterns, trends and risks (Which we will happily share with you) to try and help reduce the amount of times you require support.

What do you monitor?

During the onboarding phase, we will deploy various remote monitoring and management tooling along with network collectors.

This means we can be aware of issues and have them proactively create a support ticket's for us to resolve on most occasions before they actually become an issue for you.

We also monitor for cyber threats, so we can isolate them with behavioural AI and signature recognition

Backups are important so we monitor them on a daily basis, we automate Disaster recovery testing, give you unlimited offsite storage as well as provisions for onsite if required.

We are proud of our tech capability, so if you want to know more, book a discovery call and we will happily geek out on it with you.        

Can I change what I need covering during my contract?

Yes.

Many Managed I.T Service Providers tie you into contracts on devices where the device count will not be looked at until your renewal.

At Meta Eagle we think this is unfair. Scale your contract month on month in whatever direction you need so you only pay for what you use.

Do you do Ad-Hoc work if we do not have a support contract?

We have the 'Professional Services' arm of the business that specialises in delivering I.T Projects such as migrations, upgrades etc. For each project we assign a dedicated and qualified Project Manager. Each project will have a defined start, end and will undergo a detailed 'Scope of Works' (SoW) before commencment.

Ad-Hoc break fix for an organisation without a 'Managed Service' contract is not something we encourage. Our priority is our contract customers and for this reason Ad-Hoc work is very disruptive, difficult to plan and scale.

Ad-Hoc requests will be considered on a case-by-case basis, be liable to a 'Call Out' fee and an hourly rate. The 'Call-Out' fee will be reimbursed should after the event you decide to become a 'Managed Service' contract customer within 30-Days.

I have some further questions, How can I get answers

Get in touch for a friendly, straight talking chat.

Reach our team whichever way best suits you.
Email: hello@metaeagle.co.uk
Phone: 0330 043 2092
Chat: MetaChatBot

5 Star Review Meta Eagle5 Star Review Meta Eagle5 Star Review Meta Eagle5 Star Review Meta Eagle5 Star Review Meta Eagle

“VIQU outsources all of its IT and Comms to
Meta Eagle
and we have received outstanding service since day one. The team are pro-active. All support calls are resolved promptly and the team are professional and friendly. Their response times are some of the best I have seen in my 25 years of business. I would strongly recommend Meta Eagle if you need IT support, or to run projects”

Matt Collingwood

VIQU: MANAGING DIRECTOR 
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"Meta Eagle are an exceptional company. Their attention to detail and ensuring everything is done is 110% and second to none. They are genuine and will try to ensure you never pay for anything not needed, really personable individuals who I would have no hesitation in recommending to any of my clients".

David McGarry

EA FIRST: ECECUTIVE DIRECTOR
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"Meta Eagle have been instrumental in helping Gainsight manage and support our EMEA team and their devices. As a global company with IT Based in the US, India and a number of employees in the UK, we need a reliable and responsive partner to help us meet our particular needs. Lee and his team at Meta Eagle provide just that, and we couldn't be more statisfied with their service"

Brandon Wolf

GAINSIGHT: SENIOR SAAS OPS ENGINEER
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We couldn't be prouder that we work with businesses of all sizes to find a solution that is right for them.

Our various plans of I.T Managed Services mean that from our Enterprise,
Co-Managed and SME solutions, Meta Eagle have a way to help you leverage I.T

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We work with BIG and small companies

At Meta Eagle, we are committed to delivering the highest quality work for our clients. We believe in transparency, scalability and making technology easier. This is why we have tailored support offerings to suit all sizes of business, infrastructure and needs.

Co-Pilot
SME
Enterprise

META CO-PILOT SUPPORT

Our support package for Co-Managed I.T. Giving you and your team to the same access to the monitoring and backup tooling we use. You will also have our team available  for Advance Tier 2/3 Issue and cover for things such as holiday and sickness. No need to add to your existing team when Meta Eagle can act as your 'Wingmam'  

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META SME SUPPORT

Our SME pricing option is tailored to the needs of small to medium-sized businesses, offering custom solutions to fit your specific needs and budget. Designed for businesses that are SaaS focused, it focuses on  Workstations and cloud storage

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META Enterprise & Server Support

Our 'Enterprise/Server' option has all the benifits of our SME packages however we include support of on premise server solutions
from 1 - ∞ devices, we will include everything you need from Advance monitoring to a comprahensive Backup solution.

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One solution for all your business needs

As your trusted I.T Partner our job is to make sure you have access to the best in class technology, no matter the size of your business. We are here to
‍Protect, Backup & Support.

Partner with us and have your very own I.T Department giving the technology to get ahead of the competition.

Meta Eagle I.T Services & Support Icon

I.T Support

Providing conventional Network, Server and Workstation Support. Allowing you to continue on with you do best.... day-to-day business.

Meta Eagle Technical Consultancy icon

Technical Consultancy

Working with you on your on-premise infrastructure refreshments to developing and implementing projects to move you to 'The Cloud' . Our wealth of industry experience means we can help guide your business in the right direction. Making sure you have a roadmap and technology budget is important.

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Monitoring & Security

From Endpoint Security, to Network Security. We can work with you to help develop your business and help keep safe from Cyber Threats, while monitoring crucial systems ensuring you remain online..... increasing business productivity.

Access the best tech stack

Deployed out on our support plans, we will make sure that you have access to tooling and capability to protect your business and allow you to continue with what you do. We employ a large level of automation, proactive alerts and monitoring to make sure everything seamlessly happens in the background.

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Best in Class Endpoint Protection.

Antivirus is not enough to protect your business in the given threat landscape.

SentinelOne EDR leads in endpoint protection, using Artifical Intelligence (AI) and Machine Learning (ML) for real-time threat analysis. Its autonomous response swiftly handles known and unknown threats, and the single-agent architecture ensures easy deployment. With comprehensive visibility and automation features, SentinelOne EDR is the top choice for robust endpoint security.

‍

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Meta Backup - Monitored Backup Technology

META BACKUP

It's not overconfidence if you can 'Back I.T UP' - We design, configure and impliment backup plans to suit your business. Monitored by our in-house team and the ability to even automate disaster recovery, you can sit back safe in the knowledge you backups are fully automated.

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Meta Eagle Work Hard Anywhere

META DESKTOP Work Anywhere

Powered by Windows 365, Azure Virtual Desktop & Our own Infrastructure, we are uniquely placed to build 'Managed Desktop' solutions for business who still have a requirement to run non compliant SaaS applications. Allowing them to 'Work Hard Anywhere.

Send us a message and let us know how we can help

We approach each client individually to really learn about your needs, problems and goals. Let's talk and see if it's a match.

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Office Address

50-54 St Paul's Square, Birmingham, B3 1QS

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Email Us

We’re great at replying to emails and super fast!

hello@metaeagle.co.uk
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Talk to us and see how we can work together

+ 44 (0) 330 043 2092
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HomeAbout
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Co-Managed I.T Services
I.T Support for SME
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Threat Detection & A.I
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Starlink & Satellite Connectivity
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Hosted Voice & Teams Direct Routing
Blog & Case Studies
Success stories
Multi Academy Trust

A School with sites located in the Midlands and London, faced significant challenges due to outdated network infrastructure. We replaced the Switching & Wireless, getting the cabling to our standard

Agile Accountants

Meta Eagle perform a seamless Microsoft O365 Migration with Zero downtime

Fox Bars, London

Opening after the pandemic, it was crucial Fox had a reliable infrastructure

Read success stories
Blog posts
Enhance Your Email Communications with Exclaimer

Discover how Exclaimer can transform your email signatures into a powerful marketing tool, ensuring brand consistency and compliance across all devices.

2025 Tech Changes: Future-Proof Your Business IT

As we begin 2025, businesses are already encountering significant technological changes that are reshaping operations and security protocols. Meta Eagle is here to support you through these developments with expert managed IT services.

Cyber Essentials: The foundation of your Business Cyber Security

Cyber Essentials is the minimum all company's should conform to, here is why

Read our blog
Enhance Your Email Communications with Exclaimer

Discover how Exclaimer can transform your email signatures into a powerful marketing tool, ensuring brand consistency and compliance across all devices.

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We transform legacy systems, architect for the cloud and manage all things I.T
‍
MORE THAN JUST TECHNOLOGY

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